Based on legal authorisations, the introduction of a Central Integration System was necessary to help national savings and credit cooperatives achieve an increase in market share and higher credit activity.
The Integration Project aimed to create a unified branch network operation for approximately 1,500 joining banks and cooperatives, and to standardise product and service standards to meet the challenges of the modern banking environment. Helix Consulting had a significant advisory role in this development programme — unprecedented in the Hungarian banking system in terms of its scale and complexity.
Our scope
In this extremely complex operating environment, we supported:
- Creation of active individual and business products arising from the integration
- Reconsideration and redesign of unified credit processes
- Business needs assessment and system specification
- Migration preparation and determination of bank operation rotation rules
- Definition of risk management aspects and rules
- Creation of the complete value assessment process
- User-level testing of the Credit Account Management System
How we worked
Throughout the programme, we placed emphasis on constant coordination — both at management and consulting level — with different business and support functions, IT suppliers, and representatives of other consultancy firms involved in the project.
Given the scale of the integration and the number of institutions involved, maintaining clear communication and alignment across all parties was as important as the technical and process work itself.